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Common Questions


How long Has Shredders Direct been in Business?

Shredders Direct was formed in 2011 to help individuals and businesses find most brands of shredders easier in one place. Our aim is to provide enough information to make it easier for people to choose the correct shredder for their needs. See About Us.


Which are the most popular brands of shredder?

This really depends on your needs, the features of the shredder you would like and the price you are prepared to pay for each shredder? Our most popular selling brands currenty are Kobra Shredders, Fellowes Shredders, GoECOlife Shredders and Intimus Shredders.


What do some of the terms and features of the shredders mean?

If you are looking for information on terms, definitions and what the features actually are please read our shredder definitions guide.


How secure is Shredders Directs Website?

Shredders Direct uses a 128/256 bit encryption SSL Certificate to conduct safe, secure e-commerce transactions over the Internet and, most importantly, to secure our customer's information. Our SSL Certificate provides an encrypted link between our website and our customer's browsers. Once the link is established all communication between our website and our customer's browser remains private and secure allowing safe use for transmitting credit card data. We secure our website using an SSL through crazydomains.


What happens to our Credit Card Details After we have supplied them?

For all Credit Card / Banking Information / Card holder details supplied by customers Shredders Direct ensures all information gathered from our customers is securely shredded physically and electronically to ensure your information is protected. No credit card /banking details are held after any transaction has been completed.


Is Shredders Direct 100% Australian Owned?

Yes it is! The owner emigrated from the UK but holds Australian Citizenship and an Australian Passport. All our staff our employed in Australia and we don't outsource anywork overseas. For other 100% Australian Buinesses visit Ausbuy.


Can you guarantee the best price?

Shredders Direct aims to provide our clients with the very best value for money hence we now provide FREE Delivery on all orders. If you find a better price, inc GST for our shredders please contact us and we will match it.


*This excludes overseas websites and we must take into account delivery fees as some companies will lower their prices and then make this up in hefty delivery fees simply to come first in shopping comparison sites. Shredders Direct is honest and fair and will always give great value to our customers!


Does Shredders Direct offer Refunds?

If you change your mind for any reason and the goods have not been dispatched we will happily refund your money. To do this simply contact us via e-mail or phone. For more detailed information on our refunds & returns policy please visit - http://www.shreddersdirect.com.au/content/7-refunds.


Where do the shredders come from?

Shredders Direct Orders Direct from the manufacturers. We hold some stock and the rest comes direct from the manufacturers warehouses. We have built excellent relationships with all suppliers and supply all products at very competitive pricing?


Why don't I just go direct?

Most manufacturers don't supply direct they will simply refer you to a reseller. Those that do supply products at their list prices to customers and do this to create fairness which allows their resellers like Shredders Direct a chance to build a business supplying their products, Shredders Direct sells below list price for most products which means shopping with us works out cheaper for our customers.